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Zendesk Completes Acquisition of ForethoughtMarch 11, 2026
Zendesk Advances Resolution Platform with Self-improving AI Agents from Proposed Forethought AcquisitionFebruary 3, 2026
Zendesk Appoints Craig Flower as Chief Operating OfficerDecember 2, 2025
Zendesk Announces Strategic Collaboration Agreement with AWS to Deliver AI-Powered Contact Center TransformationNovember 18, 2025
Zendesk to Deliver Secure, AI-Powered Employee Service Solutions Through Expanded Microsoft IntegrationNovember 18, 2025
Contextual Intelligence Becomes the New Standard for Exceptional Customer Experience in 2026November 12, 2025
Zendesk Foundation Unveils 2025 Tech for Good Impact Award Winners Driving Meaningful ChangeOctober 27, 2025
Zendesk Named a Leader in the 2025 Gartner® Magic Quadrant™ for the CRM Customer Engagement CenterOctober 8, 2025
Zendesk Unveils Powerful New AI Capabilities within the Resolution Platform to Accelerate Service at ScaleOctober 1, 2025
Zendesk’s Global Impact Report Highlights AI Support for Nonprofits, Environmental Sustainability, and Workplace BelongingSeptember 23, 2025
AI Propels IT Beyond the Help Desk: 86% of IT Leaders Confirm Their Work Shapes Employee ServicesJuly 15, 2025
Zendesk Accelerates AI Innovation with New Capabilities Advancing the Resolution Platform VisionJuly 14, 2025
Zendesk Announces Acquisition of HyperArc, Ushering in Next-Generation, GenAI-Powered Analytics PlatformMay 20, 2025
Zendesk Completes Acquisition of Local MeasureMarch 26, 2025
Zendesk Revolutionizes Customer Experience with the Launch of Agentic AI-Powered Zendesk Resolution PlatformFebruary 24, 2025
Zendesk to Acquire Local Measure, Expanding AI-Powered VoiceNovember 20, 2024
Zendesk 2025 CX Trends Report: Human-Centric AI Drives LoyaltyNovember 11, 2024
Zendesk Launches Flexible Pricing for Customized AI JourneysOctober 9, 2024
Zendesk builds on complete service solution to strengthen partnership between humans and AIJune 20, 2024
Zendesk launches venture fund to fuel AI startupsApril 16, 2024
Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiencesMarch 13, 2024
Zendesk to Acquire UltimateJanuary 8, 2024
Zendesk signs definitive agreement to acquire KlausDecember 13, 2023
Zendesk Appoints Kelly Grier to Board of DirectorsMay 10, 2023
Zendesk launches Conversational Commerce to deliver seamless, more personalized shopping experiencesMarch 23, 2023
Zendesk announces Strategic Collaboration Agreement with AWS to unlock smarter, more personalized customer service at scaleJanuary 18, 2023
Immersive CX is the new way to win and keep customersSeptember 14, 2022
Zendesk launches new customer sentiment and intent functionality powered by machine learningMay 10, 2022
Zendesk Ushers in Era of Conversational CRMFebruary 25, 2022
Zendesk Announces Termination of Merger Agreement with MomentiveJanuary 18, 2022
More Than Half Of Consumers Feel Service Is An AfterthoughtJanuary 5, 2022
Zendesk Announces Date of Fourth Quarter 2021 Financial Results and Date of Special Meeting to Approve Acquisition of MomentiveOctober 28, 2021
Zendesk Announces Third Quarter 2021 ResultsOctober 6, 2021
Zendesk study finds customer experience maturity leads to business resilience, revenue growth and agent retentionJuly 29, 2021
Zendesk Announces Second Quarter 2021 ResultsApril 29, 2021
Zendesk Announces First Quarter 2021 ResultsFebruary 4, 2021
Zendesk Announces Fourth Quarter And Fiscal Year 2020 ResultsFebruary 1, 2021
Zendesk unveils new Suite with powerful messaging solutionJanuary 21, 2021
Zendesk Research Predicts: Business Success in 2021 Hinges on Delivering Exceptional Customer ExperiencesDecember 15, 2020
Zendesk Becomes First Customer Experience Platform to Join Unity Verified Solutions Partner ProgramOctober 29, 2020
Zendesk Announces Third Quarter 2020 ResultsOctober 22, 2020
Zendesk Offers Instagram Messaging for BusinessesOctober 7, 2020
Zendesk and Enterprise Strategy Group report shows customer-centric leadership is the new growth indicatorAugust 25, 2020
Zendesk Debuts Sophisticated Real-Time Analytics SolutionJuly 30, 2020
Zendesk Announces Second Quarter 2020 ResultsApril 30, 2020
Zendesk Announces First Quarter 2020 ResultsFebruary 18, 2020
Zendesk Releases Annual State of Messaging 2020 ReportFebruary 6, 2020
Zendesk Announces Fourth Quarter and Fiscal Year 2019 ResultsJanuary 17, 2020
Zendesk Launches the Sell Marketplace with Apps for Mailchimp, Dropbox, Pandadoc, and MoreJanuary 14, 2020
Zendesk Releases New Research with Insights on the Power of Service in Influencing Customer LoyaltyDecember 4, 2019
Zendesk Talk Partner Edition Expands Amazon Connect SupportOctober 29, 2019
Zendesk Announces Third Quarter 2019 ResultsOctober 16, 2019
Zendesk Introduces New Partner Program to Give Partners More Tools to Improve Customer EngagementOctober 3, 2019
Zendesk Launches New Community Product, Gather, to Provide Trusted and Transparent Support at ScaleSeptember 18, 2019
Zendesk’s Double-Digit Growth in APAC Cements its Commitment to Developing Tech Talent Across the RegionAugust 6, 2019
Zendesk Introduces WhatsApp for ZendeskJuly 30, 2019
Zendesk Announces Second Quarter 2019 ResultsJuly 24, 2019
Zendesk Releases Benchmark Reports on the Biggest Gaps in Customer Experience for Small and Midsize CompaniesJune 11, 2019
Zendesk Introduces Zendesk Duet to Unite Sales and Service for More Connected Customer ExperiencesApril 30, 2019
Zendesk Announces First Quarter 2019 ResultsFebruary 14, 2019
Zendesk Hires First Chief Customer Officer, Expands Executive Bench with new CIO and SVP of Product ManagementJanuary 10, 2019
Zendesk Announces Date of Fourth Quarter and Full Fiscal Year 2018 Financial ResultsDecember 11, 2018
Millennials and Gen Z Driving Major Shifts in Customer Expectations According to a New Study Commissioned by ZendeskNovember 13, 2018
Zendesk Launches Sunshine, an Open and Flexible CRM PlatformNovember 13, 2018
Zendesk Introduces Sales Force Automation Tool Zendesk SellNovember 13, 2018
Zendesk Announces New Open CRM Platform, Zendesk Sunshine, Powered by Amazon Web ServicesOctober 30, 2018
Zendesk Announces Third Quarter 2018 ResultsOctober 12, 2018
Zendesk Opens New Midwest Regional Hub in Madison, WisconsinOctober 1, 2018
Zendesk Releases Benchmark Guide for Enterprise ReportsSeptember 10, 2018
Zendesk Acquires the Company Behind Base to Deliver Software Designed for SalespeopleSeptember 9, 2018
Zendesk Introduces New Program for StartupsSeptember 4, 2018
Zendesk Expands in TokyoAugust 14, 2018
Zendesk Launches Discord Integration Enabling Seamless Customer Support Within World’s Largest Gaming CommunityAugust 3, 2018
Zendesk to Present At Upcoming Investor ConferenceJuly 31, 2018
Zendesk Announces Second Quarter 2018 ResultsJuly 5, 2018
An Taoiseach Leo Varadkar Joins Zendesk to Open New $10 Million EMEA Headquarters in DublinJune 18, 2018
Zendesk Launches Workflow and Collaboration Tools to Help Enterprises Deliver Better Customer Experience at ScaleMay 1, 2018
Zendesk Announces First Quarter 2018 ResultsMarch 16, 2018
Zendesk, Inc. Announces Pricing of Private Offering of $500 million of 0.25% Convertible Senior Notes due 2023March 14, 2018
Zendesk, Inc. Announces Proposed Private Offering of $500 million of Convertible Senior NotesFebruary 20, 2018
Zendesk to Present at Upcoming Investor ConferencesJanuary 16, 2018
Zendesk Joins Shopify Plus Technology Partner ProgramJanuary 10, 2018
Zendesk Announces Date of Fourth Quarter and Full Fiscal Year 2017 Financial ResultsDecember 20, 2017
Zendesk Names Norman Gennaro New SVP Worldwide SalesNovember 28, 2017
Zendesk to Present at the Wells Fargo Tech SummitNovember 27, 2017
Zendesk Adds Workday Executive Mike Frandsen to Board of DirectorsNovember 2, 2017
Zendesk to Present at Upcoming Investor ConferencesNovember 1, 2017
Zendesk Announces Third Quarter 2017 ResultsOctober 11, 2017
Zendesk Announces Date of Third Quarter 2017 Financial ResultsSeptember 11, 2017
Zendesk Adds Former New Relic, Salesforce, Oracle Executive to its Board of DirectorsAugust 8, 2017
Bryan Cox Resigns as Zendesk’s Chief Revenue OfficerAugust 3, 2017
Zendesk Announces Second Quarter 2017 ResultsJuly 31, 2017
Zendesk to Present at Upcoming Investor ConferencesJuly 17, 2017
Zendesk Plans to Expand Team to 500 Staff in Ireland and Agrees Move to 55 Charlemont Place, DublinMay 4, 2017
Zendesk Announces First Quarter 2017 ResultsMay 2, 2017
Zendesk Launches Guide- A Next Generation Knowledge Solution- to Provide Smarter Customer ServiceMarch 22, 2017
Zendesk Makes Significant Investment in France With Move to Station F Paris and New Offices in MontpellierFebruary 21, 2017
Zendesk Expands Chat Development Centre in SingaporeFebruary 20, 2017
Zendesk Invests in Manila; Opens New APAC ‘Customer Experience Hub’February 14, 2017
Zendesk to Present at The JMP Securities Technology ConferenceJanuary 11, 2017
Zendesk Announces Date of Fourth Quarter and Full Fiscal Year 2016 Financial ResultsDecember 1, 2016
Zendesk to Present at Upcoming Investor ConferenceNovember 2, 2016
Zendesk to Present at Upcoming Investor ConferencesNovember 1, 2016
Zendesk Announces Third Quarter 2016 ResultsOctober 11, 2016
Zendesk Announces Date of Third Quarter 2016 Financial ResultsSeptember 15, 2016
Zendesk Turns Reviews, Comments and Messages into Two-Way Customer Service ConversationsAugust 2, 2016
Zendesk Announces Second Quarter 2016 ResultsAugust 1, 2016
Zendesk to Present at Upcoming Investor ConferencesJuly 13, 2016
Zendesk Brings The Power Of Machine Learning To Customer Service With Automatic AnswersJune 2, 2016
Zendesk’s Growth Rate Highest of Top 20 CRM Vendors Based on 2015 Revenue in Gartner ReportMay 3, 2016
Zendesk Announces First Quarter 2016 ResultsFebruary 17, 2016
Zendesk To Present At Upcoming Investor ConferencesFebruary 16, 2016
Zendesk Announces Fourth Quarter and Full Fiscal Year 2015 ResultsFebruary 9, 2016
Zendesk to Hold First Analyst & Investor DayJanuary 14, 2016
Zendesk to Report Fourth Quarter and Full Fiscal Year 2015 Financial Results on February 16, 2016December 10, 2015
Zendesk CFO Alan Black Plans to Depart Company in 2016December 10, 2015
Zendesk Simplifies Phone Support with New Voice OfferingNovember 8, 2015
Zendesk Commits to Melbourne as Technology Hub, Announces Major Partnership with Victorian GovernmentNovember 3, 2015
Zendesk Announces 2015 Third Quarter ResultsNovember 2, 2015
Zendesk to Present at the UBS Global Technology ConferenceOctober 13, 2015
Zendesk Acquires the Company Behind BIME AnalyticsOctober 7, 2015
Zendesk Brings Sixth Sense to Customer ConversationsSeptember 10, 2015
Zendesk to Present at the Deutsche Bank 2015 Technology ConferenceAugust 26, 2015
“Mystery Show” Host Starlee Kine and Best-Selling Author Jon Ronson to Headline Zendesk’s New Relate Live ConferenceAugust 4, 2015
Zendesk Announces 2015 Second Quarter ResultsJune 15, 2015
Zendesk Neighbour Foundation Launches in the UK with Team London HeadStart London PartnershipJune 8, 2015
Zendesk Benchmark: Live Chat Drives Highest Customer Satisfaction of all Service Channels (Germany)May 5, 2015
Zendesk Announces 2015 First Quarter ResultsApril 30, 2015
Zendesk Positioned in the Visionaries Quadrant in 2015 Gartner Magic Quadrant for CRM Customer Engagement CentersMarch 18, 2015
Zendesk Announces Pricing of Follow-On OfferingMarch 9, 2015
Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry Comparisons (France)February 25, 2015
Zendesk Opens Asia Pacific Commercial Headquarters In SingaporeFebruary 23, 2015
Zendesk to Launch Data Centre in Germany to Serve European CustomersFebruary 22, 2015
Zendesk to Present at Upcoming Investor ConferencesFebruary 12, 2015
Zendesk Benchmark: Germany only mid-table despite high customer satisfaction (Germany)February 11, 2015
Zendesk Announces 2014 Fourth Quarter ResultsFebruary 3, 2015
Zendesk Benchmark: How Customer Service Teams Operate Can Matter More than Industry ComparisonsJanuary 13, 2015
Zendesk to Report Fourth Quarter and Full Fiscal Year 2014 Financial Results on February 11, 2015December 2, 2014
Zendesk Introduces Embeddables to Put Customer Service at Forefront of Mobile and Online ExperiencesNovember 13, 2014
Zendesk to Present at UBS Global Technology ConferenceOctober 31, 2014
Zendesk Launches Net Promoter Score℠ Surveys and Unveils Customer Loyalty Trends (APAC)October 30, 2014
Zendesk Announces 2014 Third Quarter ResultsAugust 18, 2014
Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer ServiceAugust 12, 2014
Zendesk Benchmark: Lengthier Communication, Increased Use of Sorry Indicators of Poor Customer ServiceAugust 5, 2014
Zendesk Announces 2014 Second Quarter ResultsApril 10, 2014
Zendesk Acquires Live Chat Leader ZopimMarch 25, 2014
PAYSMART Selects Zendesk (Germany)February 11, 2014
Zendesk Benchmark: Declining Customer Satisfaction During the Holiday Period (Germany)February 4, 2014
Zendesk Names New Board Members with Leadership Backgrounds from Facebook, Amazon.com and MacromediaFebruary 4, 2014
Zendesk Wins Russian Fashion Giant LamodaDecember 16, 2013
posterXXL Improves Customer Service with Zendesk (Germany)December 10, 2013
Zendesk Teams With SurveyMonkey and MailChimp on Proactive Customer Surveys and CommunicationDecember 1, 2013
Survey Shows that Companies are More Concerned with Sales than with Customer Loyalty (Brazil)November 26, 2013
Companies Failing to Deliver Omnichannel Customer Service, Global Zendesk Survey RevealsNovember 26, 2013
Great Expectations but Businesses are Failing to Deliver on Customer Service in the Omnichannel Age (UK)November 26, 2013
Australian Companies Failing to Deliver Omnichannel Customer Service, Zendesk Research RevealsNovember 11, 2013
Brazilians are the Most Demanding in Customer ServiceNovember 7, 2013
Zendesk, Cybozu Enter Strategic Partnership to Accelerate Cloud Adoption Across U.S. and Japan MarketsOctober 30, 2013
Zendesk Benchmark: Customer Satisfaction on the Rise with Big Gains in Emerging MarketsOctober 29, 2013
Zendesk Benchmark Q3: Customer Satisfaction on the Rise but Still Short of Social Expectation (UK)August 27, 2013
Zendesk Launches in Brazil with 1,000 CustomersAugust 8, 2013
Zendesk Supports Children Of St Marys Intensive Care (COSMIC) AT St Marys Hospital, Paddington (UK)June 1, 2013
Zendesk Reaches More Than 800 Clients in Brazil and Expects to Double this Number within One YearMarch 21, 2013
Zendesk Doubles Customer Base in German-Speaking Countries and Strengthens Team with First Regional DirectorMarch 1, 2013
Zendesk Appoints New Director of Sales to Amplify Growth Across Australia and New ZealandFebruary 18, 2013
Accounting Tool FastBill Supports Customers Using Zendesk (Germany)January 18, 2013
Evernote is 25,000th Company to Adopt Zendesk (Japan)January 11, 2013
Zendesk Rounds Out 2012 By Signing its 25,000th CustomerNovember 21, 2012
Seatwave Unveils Revamped Customer Service Portal with ZendeskNovember 13, 2012
Zendesk and Magento Partner to Deliver Fully-Integrated Customer Service Solution for eCommerce BusinessesSeptember 12, 2012
Zendesk Announces $60 Million FinancingSeptember 12, 2012
Zendesk Unveils the New Face of Customer ServiceAugust 28, 2012
New Mobile Customer Portal Enables Businesses to Offer Improved Self-Support Anytime, Anywhere for Their CustomersAugust 15, 2012
Zendesk Now Available on the Google Apps MarketplaceMay 9, 2012
Zendesk Announces Best-Selling Author Micah Solomon Will Join Its 2012 Customer Service Hero TourJanuary 18, 2012
Zendesk Free App for Windows Phone Is Now AvailableDecember 7, 2011
Zendesk Launches Enhanced Android ApplicationDecember 5, 2011
SAManage Brings IT Asset Management Capabilities to ZendeskDecember 1, 2011
Zendesk Helps RightNow Customers Move into the 21st Century with New Migration ProgramNovember 17, 2011
Zendesk Introduces Zen Masters Webinar SeriesNovember 15, 2011
Zendesk Introduces Zendesk UniversityNovember 9, 2011
Zendesk Introduces New Way to Save Money on Customer ServiceSeptember 27, 2011
Zendesk Launches Australian Development Centre in MelbourneSeptember 12, 2011
Zendesk Unveils Zendesk Voice: The Fastest, Most Affordable Way to Set up a Call CenterSeptember 7, 2011
Zendesk Named Official Help Desk of TechCrunch Disrupt SF 2011August 25, 2011
Zendesk To Establish Development Center in DenmarkAugust 25, 2011
Zendesk Helps Startups Grow and SucceedAugust 20, 2011
Zendesk Launches Asia Pacific Headquarters in MelbourneAugust 12, 2011
NetworkedHelpDesk.org Welcomes 34 New Member CompaniesJune 28, 2011
Zendesk Expands European PresenceJune 3, 2011
Zendesk Expands San Francisco PresenceJune 1, 2011
Announcing Zendesk for Wordpress PluginApril 26, 2011
Zendesk Releases Customer Satisfaction Ratings FeatureFebruary 14, 2011
Mobile help desk app premiers for iPad from ZendeskJanuary 25, 2011
Help desk software provider Zendesk reports 300% growth in 2010December 14, 2010
Live Chat Support Announced for Popular Zendesk Help Desk SoftwareDecember 7, 2010
Zendesk Announces New Salesforce IntegrationDecember 6, 2010
Help desk software provider Zendesk secures $19 MillionNovember 18, 2010
Zendesk Help Desk Software Embeds Twitter StreamsOctober 5, 2010
Zendesk Customer Support Software Company Turns ThreeSeptember 28, 2010
Free Mobile Customer Support App - Zendesk for BlackBerry®September 16, 2010
LogMeIn Rescue for Zendesk - Remote Support SoftwareJuly 27, 2010
Free Zendesk for iPhone App with iOS4 compatibilityJuly 20, 2010
GoodData for ZendeskJune 9, 2010
Free Mobile Android AppMay 18, 2010
5000 Companies Use Zendesk